Calisto Guest Services
Premium concierge services that elevate guest experiences and drive owner revenue. From airport transfers to in-home chefs, curated, coordinated, and tracked through Calisto Pro.
6 Services. Curated Experiences.
Every service is coordinated by your local Calisto Concierge team. No guest is left to figure it out alone.
Private Transfer
Door-to-door private transfer service.
From airport pickup to local destinations, our private transfer service ensures guests begin their vacation in style with professional, reliable service.
Private Chef
Gourmet dining at home using fresh local ingredients.
Our curated network of professional chefs prepares memorable meals tailored to dietary preferences and cuisine styles, transforming your property into a five-star dining destination.
Local Activities
Curated local experiences tailored to your interests.
From adventure sports to cultural tours, yoga classes to wine tastings, our team crafts personalised itineraries that match guest preferences and create lasting memories.
In-Home Spa
Professional massage and spa treatments at your property.
Bring the spa experience directly to your guests. Professional therapists deliver massages, facials, and wellness treatments in the comfort of your home.
Excursions
Handpicked day trips that suit your pace and preferences.
Whether it's beach hopping, mountain hiking, cultural site visits, or adventure activities, our guides organise excursions tailored to your vacation style.
Celebrations
Custom decoration packages for birthdays, anniversaries, and special moments.
Make special occasions unforgettable with custom decorations, surprise arrangements, special dining experiences, and personalised celebration coordination.
Guest services are a revenue multiplier.
Properties with active guest services command higher nightly rates, earn add-on revenue per booking, and accumulate higher guest ratings, which compound into occupancy. Every service booked flows into Calisto One as a tracked, reportable event.
The guest app the best operators in the world already use.
Guest Services are merchandised and delivered through Navigator, our guest experience app on Calisto Pro. Guests discover, book, and pay inside a single branded flow, so every extra becomes trackable revenue, not a text-message scramble.
Navigator, Guest Experience
Branded check-in, digital guidebook, in-stay chat, and upsells. Guests opt into services in a few taps.
Explore on Calisto ProRevenue, Upsells
Every add-on, chef, transfer, spa, excursion, flows into your owner statement as traceable revenue.
Explore on Calisto ProOperations, Coordination
Bookings auto-dispatch to the right vendor via 151 field-service features, with photo-verified delivery.
Explore on Calisto ProNavigator and Calisto Pro are included with Calisto Guest Services. See the full platform
4 Drivers. Higher Rates. Higher Occupancy.
Here is how guest services translate directly to owner revenue.
Rate Justification
Properties offering premium guest services justify higher nightly rates. Guests willingly pay more for properties bundled with concierge access and service options.
Service Add-Ons
Guests opt into individual services during booking and throughout their stay. Private chef meals, transfers, spa treatments, and activities generate add-on revenue tracked through Calisto Pro.
Higher Occupancy
Properties with robust guest services receive more bookings and higher review ratings. Repeat guests and word-of-mouth recommendations drive consistent occupancy.
Competitive Differentiation
In competitive markets, guest services set properties apart. The ability to offer white-glove concierge services is a measurable differentiator in bookings and guest selection.
4 Steps. Request to Delivered.
Guest services are integrated into your Calisto Pro experience, making ordering and coordination transparent for both guests and owners.
Guest Discovers Services
When guests check in via Calisto Pro, they see available services for your property. Whether it's a private chef, spa treatment, or local activity, it's all there, optional and personalised.
Guests Book & Customise
Guests select a service, specify preferences (dietary restrictions, activity interests, etc.), and confirm. Coordination is handled through the platform.
Calisto Coordinates
Our concierge team handles all coordination: confirming with service providers, confirming arrival times, managing special requests, and ensuring flawless execution.
Service Delivered. Revenue Tracked.
Services are delivered to your guests while you receive transparent reporting and revenue tracking in your Calisto One dashboard.
2 Regions. Local Service Partners.
Calisto Guest Services are available in the Dominican Republic and Costa del Sol with local service partners vetted to Calisto standards.
Dominican Republic
Caribbean service partners deliver tropical experiences with fresh seafood cuisine, water sports coordination, and island excursions.
Costa del Sol, Spain
Mediterranean service partners deliver European luxury with trained chefs, golf arrangements, and Andalusian dining experiences.
Start offering guest services today.
Every service booked is tracked, coordinated, and reported in Calisto One.
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