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Answers for owners and guests: your agreement, statements and payouts, your owner portal, and your stay. Ask a question, browse the articles, or reach the Calisto team.
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Owners
Getting started with Calisto Agency, your agreement, and your owner portal.
Guests
Booking a stay, your trip, check-in, and messaging your host.
Calisto List
Bookings, channels, pricing and guest messages for your home.
Calisto Host
Full hosting: guests, cleaning, maintenance and inspections.
Calisto Manage
Looking after a home between stays, or while you are away.
Calisto Smart Home
Your home’s devices and alerts, your automations, incidents, and having devices installed.
CalistoOS
Running your rentals yourself on Calisto’s software.
Payments & Statements
Statements, payouts, fees and taxes.
Your Account
Signing in, your details, and the people on your account.
A real person, when you need us.
Calisto Concierge is our customer service, for every owner and every guest. There is no number to dial: request a callback and a person calls you, or submit a ticket and follow it here.
Request a Callback
Tell us your number, the best time and what it is about, and a person at Calisto Concierge calls you back.
Request a Callback →
When you want a person to step in.
Two things Calisto Concierge does for an owner beyond customer service, added where your service has them and charged only when used, at the price in your quote.
Incident Support
One incident at your home handled for you by a person at Calisto Concierge, on the instructions you write. Charged each time it is used, at the price in your quote.
Backup Calling
Calls to your home’s number answered by a person at Calisto Concierge when nobody else picks up. Charged by the minute, at the price in your quote.
